For equipment and instrument qualification needs, Precious Amber is dedicated to providing top-quality compliance services. Our team of engineers and application specialists are highly trained and certified in various areas of expertise. We offer a range of equipment and instrument qualification services, including:

• Installation Qualification (IQ): Ensures that equipment or instruments are received as designed and specified, and documents the installation process in the user environment.
• Operational Qualification (OQ): Demonstrates that equipment or instruments will function according to operational specifications and are safe to use in the designated environment.
• Performance Qualification (PQ): Ensures that equipment or instruments consistently perform according to specified standards for routine use in regulated industries.

Our service engineers are committed to guiding users through each step of the qualification process in accordance with Good Manufacturing Practice (GMP) standards.

It is crucial for efficient production that equipment downtime is minimized. Precious Amber offers preventive maintenance (PM) service for a variety of laboratory equipment to ensure continuous operation and avoid costly unplanned downtime due to unexpected equipment failures. Our well-trained engineers strictly adhere to manufacturer-recommended preventive maintenance checklists, aiming to save valuable time for our customers. Additionally, our service engineering team can provide guidance and recommendations on the necessary frequency of preventive maintenance for your various equipment and instruments.

In the event of unexpected machine failures, swift rectification and restoration to normal functioning are essential to avoid disruptions in continuous operations. At Precious Amber, our highly skilled engineers provide prompt and dependable corrective maintenance services, following manufacturer-recommended procedures for rectification and spare parts replacement. Our service team commits to providing consultation within 24 hours and completing rectification within 48 hours. To enhance efficiency and minimize downtime, we offer service contracts to our valued customers.

The use of precise measuring instruments is essential for achieving high-quality products, particularly in industries such as pharmaceuticals, food, and feed. Accuracy of measuring instrument is mandatory for various factory and industry. For instrument calibration needs, Precious Amber can give highest quality compliance calibration service which criteria to meet with international regulations.

Precious Amber offers a high-quality and reliable technical consultancy service that includes:

• Designing laboratory layouts to ensure the safety and comfort of laboratory analysts
• Allocating equipment in a way that allows for quick and easy access for users
• Providing utility line requirements to ensure optimal performance of equipment
• Offering application training for the initial usage of equipment.